How do I place an order or estimate ? You can send order direct to valentine@acedigitizing.com with design size and attachment.
How much do you charge per design?
We charge $15 flat rate.
What is your turn-around time? It will take within 12 to 24 hours to send the design to you back. If you have a special request, please let us know and we will try to serve any special needs.
What computer generated image formats can you read?
We can read all of the following formats: tif, gif, jpg, cdr, ai, eps, pdf, bmp. We prefer jpg format.
What formats are available for my digitized design? We can send the files in the emb format of WILCOM, mls of WINGS, isi of ETHOS, Tajima dst , Pulse pxf, Compucon ref, Melco cnd, exp, Barudan dsb, ZSK dsz etc.
What is the most important information that I need to send along with the Artwork?
1. Design name, 2. Size in width & height (mm. cm. or inch.), 3. Fabric on which it is to be embroidered, 4. Colors – the number of colors that you would need us to put in that particular design.
What's the charge for editing?
Most of the editing is free, except adding new part to the original logo we have done or you change your introduction that need us to re-digitize, such as adding lettering, background, and we only charge the stitches for the extra part.
Can you do 3D puff / patches/ applique?
Yes, we can. All of digitizers here are very experienced in it.
How will I receive my design? We will email your design the moment it is ready.
How do I pay for my designs?
We accept payment by paypal, credit cards and also wire transfers.
